Stakeholder Engagement Stakeholder communication method

Stakeholder Key Concern Communication Method
Employees
  • Compensation and benefits
  • Economic performance
  • Recruiting and retaining of competent employees
  • Personnel training
  • Labor-management meeting and employee welfare meeting
  • Complaint system
  • Employee satisfaction survey (e.g., company meals and educational training)
Customers
  • ·Customer service
  • Innovation management
  • Customer privacy
  • Regular communication and discussion
  • Monitoring Customer satisfaction
Shareholders/Investors
  • Labor relations
  • Corporate governance
  • Sustainable development strategies
  • Ethics and integrity
  • Annual general shareholder meeting
  • Financial report
  • Reply Investor hotline and mailbox managed by designated employee
Suppliers
  • Supply chain management
  • Compliance with regulations
  • Review reports or meetings
  • To indicate ESG and corporate social responsibility related management instruction
Community
  • Compliance with regulations
  • Occupational health and safety
  • Human rights
  • Environmental management
  • Community participation and social charity
  • set up a department for community service
  • Sponsor in community activities
  • Participate in community activities or seminars